Café Manager is responsible for overall customer satisfaction, responding creatively and efficiently to customer needs. Create and supervise work schedules to ensure Café is appropriately staffed with paid staff and volunteers. Ensure compliance with sanitation and safety regulations. Train employees and volunteers on proper customer service practices. Implement policies and protocols that will maintain future café operations. Work with Executive Director to create detailed reports on weekly, monthly and annual revenue and expenses. The Café Manager is responsible for overall operational costs. Café Manager will work directly with the Executive Director and Executive Chef to hire and manage staff as well as coordinate volunteers to accomplish A Place at the Table’s mission.
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